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Privacy Policy

LaCasa Lakeside Resort values your privacy and is committed to protecting your personal information. This privacy policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data.

1. Information We Collect

1.1 Personal Information
We may collect the following personal details when you interact with us:

  • Name

  • Email address

  • Phone number

  • Payment details (processed securely)

  • Booking and reservation information

  • Communication preferences

1.2 Non-Personal Information
We also collect non-identifiable data, including:

  • Website usage (e.g., pages visited, time spent)

  • Browser type and operating system

  • IP address

2. How We Use Your Information

We use your information to:

  • Process bookings and reservations

  • Provide services during your stay

  • Communicate promotional offers and updates

  • Improve our website and services

  • Respond to inquiries or feedback

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with trusted service providers to facilitate:

  • Payment processing

  • Marketing communications (e.g., newsletters)

  • Maintenance of our website and IT systems

Third parties are required to comply with our privacy standards.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather data for analytics. You can control cookie preferences in your browser settings. For detailed information, refer to our Cookie Policy.

5. Data Security

We employ robust security measures to protect your data, including:

  • Encryption of sensitive information

  • Regular security audits

  • Restricted access to personal data

Despite our efforts, no method of transmission over the internet is entirely secure.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections to your data

  • Opt-out of promotional communications

  • Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at info@lacasalakesideresort.com.

7. Third-Party Links

Our website may include links to third-party sites (e.g., local businesses or services). We are not responsible for their privacy practices and encourage reviewing their policies.

8. Children's Privacy

LaCasa Lakeside Resort does not knowingly collect information from individuals under 16 without parental consent. If you believe a child has provided personal data, please contact us immediately.

9. Updates to This Policy

We may revise this policy to reflect changes in our practices. Updates will be posted on this page with the "Effective Date" updated.

10. Contact Us

If you have questions or concerns about this privacy policy, please contact us:

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